At My Pinbacks, we are committed to providing efficient and reliable delivery service for your order. Here’s a detailed look at our shipping process:

Order Processing and Delivery Schedule:

Once you place an order on our website, our team will begin processing it immediately. To help you plan your purchase, please note the following schedule:

Order Handling Time:

1-2 Business days (Monday-Friday)

Order Transit Time:

3-5 Business days (Monday-Friday)

Total Shipping Time ( Handling Time + Transit Time)

4-7 Business days (Monday-Friday)

Order Cut-off Time: 

6 AM (GMT 08.00) PST (Los Angeles)

Order Confirmation:

After placing your order, you will receive an email with your order number and details. Once your order ships, you will receive a shipping confirmation email with a tracking number and tracking link. Additionally, we will notify you via email upon delivery of your order.

Shipping Carrier:

We partner with USPS United States Postal Office to ensure timely and safe delivery. 

Shipping Locations:

We ship within the United States.

Shipping Fee:

Purchase	Shipping Rates
$0.00–$14.99	$5.99
5.00 – $39.99	$7.99
$40.00 – $49.99	$9.99
$50.00 – $99.99	$15.99
100.00 – up	$19.99

Lost Packages:

If your package is marked as delivered but you haven't received it, please:

• Verify the shipping address.
• Check all possible delivery locations at your residence.
• Ask neighbours or family members if they accepted the package.
• Contact the courier with your tracking number to initiate a claim.

If your package is officially declared lost, contact us immediately with your order number. We will either reship your order or provide a refund based on your preference.

Tracking

After dispatch, we will send you a tracking number to your email.

Delays

We strive to meet our delivery estimates; however, delays may occur due to high shipping volumes or unforeseen courier disruptions. If your order hasn't arrived within the expected timeframe, please contact our support team.

Contact Us

Store Name: My Pinbacks
Business Address: 1565 Ridge Crest Ct, San Bernardino, CA 92405, USA
Email: admin@mypinbacks.com
Phone: +1-951-312-1774
Business Hours: 9:00 AM – 5:00 PM, (Monday-Friday) (GMT -08.00) PST (Los Angeles)
Order Cut-off Time: 06.00 AM (GMT 08.00) PST(Los Angeles)